November 1, 2014
- Quality of Service
From the first phone call less than a month from the wedding, to chasing down my best man to get the signatures on the marriage license/certificate on the day of the wedding, Captain Bill's performance was absolutely flawless. Working with Captain Bill was like dealing with an old trusted friend - HE GETS IT and HE GETS IT RIGH THE FIRST TIME. Captain Bill gets it right because HE LISTENS and ensures that there is a clear, complete and mutual understanding of the bride and grooms wants, needs and desires. As a retired Navy Master Chief Petty Officer I have a tendency to obsess on details and for me to have been able to leave it all in Captain Bill's hands and especially when it came to the music, was a huge leap of faith for me. While he was able to provide a well articulated ceremony timeline he was also able to make seamless adjustments while the wedding reception was in full swing to accommodate the needs of the moment. It is absolutely without reservation that I recommend the services of this seasoned professional for any event venue. Thanks Captain!